When suppliers send sales leads to your organization, they expect strong follow-up, collaboration, and visibility into the outcomes. The Supplier Scorecard brings that transparency to life — giving suppliers confidence that their leads are being opened, acted on, and reported back with quality feedback.
By analyzing every lead processed through Interlynx, the scorecard reveals how effectively your organization responds — where performance is strong, where delays occur, and how consistently your team communicates outcomes.
Inside your Interlynx Lead Management dashboard, the Supplier Scorecard shows total leads received, contact activity, posting times, feedback rates, conversion results, and new customer wins — all in a clean, simple, and shareable format.
The report goes beyond counting leads. It shows true execution quality. With visibility into contact rates, response speed, order activity, and feedback thoroughness, your organization demonstrates responsiveness and commitment to growth — ensuring you stay in the top tier of distributors your suppliers rely on most.
Key metrics include:
• Contact activity: Whether leads were opened and acted on.
• Time to open: Hours until first touch — speed matters.
• Feedback rate: Percentage of leads with complete reporting.
• Conversion to opportunities: Leads progressing into real deals.
• Order outcomes: Tracking revenue and wins resulting from leads.
• New customers: Leads that expand supplier reach and market share.
The Supplier Scorecard provides both a high-level snapshot and full drill-down detail, showing not only performance outcomes — but the reasons behind them. This enables more productive supplier collaboration, clearer expectations, and data-driven growth opportunities.
The Supplier Scorecard is a simple, powerful way to communicate performance, strengthen relationships, and secure continued supplier investment in your organization.